Refund Policy




We are only accepting returns for items that have not been worn (other than to try on) and are in the same condition to how it was sent to you.
The return must be made within a 30 day time period, staring from the day your order has been delivered.

All* refunds for returns are made onto store credit (an e-gift card to your email) which will have no expiry date, and will automatically become invalid once used.

*You are eligible for a refund back into your account if:
1. The item(s) received is/are faulty - photos will have to be sent to us as proof
2. The wrong item was sent out to you

In either of these two cases, if a replacement has not been arranged, you will eligible for a refund back onto the card that was used to make the purchase.
Any returns made, that fall into either of these two categories, TAC will be fully responsible for the cost of postage for the return.
Any other reason for return, the cost of the return will have to be covered by the customer.

For our returns address, instructions to make a return or any other inquiries, please contact our team either via email at or our Instagram @theabayacompany.ldn or our Twitter @tacldn

(Please do not make a return unless you have spoken to member of our team as this may result in your return not being processed)

We aim to respond to all enquiries within 24 hours although during busy times this may be a little longer